All items are ready to ship ☆ Order processing time is 2-4 business days ☆  Free shipping on orders $50+ within US

Policies

About Virgo and Paper

Virgo and Paper products are proudly designed and printed in the USA. All items feature original artwork by owner Ashton Womack. Your purchase supports a small business, and is greatly appreciated! 

Shipping

Virgo and Paper stickers are packaged in a recyclable paper bag and rigid envelope. In order to use less single use plastics, we ship orders with plastic cellophane bags only upon request or for larger orders where it may be necessary to keep items safe during shipping. Simply contact us here to request a plastic bag for your order.

We ask that you please reuse or recycle our packaging, business cards, receipts, etc. Please note that stickers (due to the adhesive) are not recyclable. Thank you for helping us keep our footprint small!

All orders will be shipped through USPS via First Class mail. You will receive a tracking # via email once your order has shipped.

Current processing time is shown in the header bar at the top of the website.

USA orders typically take 3-5 days to arrive once shipped.

International orders typically take 7-10 days, but can take as long as one month to arrive.   

Please double check your shipping address at checkout. If you accidentally enter the wrong address at checkout, please contact us with the correct shipping address ASAP so we can prevent any shipping issues. If the order has already shipped, we won't be able to correct the issue.

 

Returns and exchanges

We do not accept returns or exchanges, but please contact me if there are any problems with your order and I will be happy to correct the issue.

Payment

If you have any issues with payment, please send me an email at virgoandpaper@gmail.com.

Coupon Codes

Only one coupon code can be used per order.

Cancellations

We are able to cancel your order if requested within 24 hours of purchase as long as your order has not shipped. If your order has already shipped, we won't be able to cancel.

Lost packages:

Domestic packages are not considered lost until they have not been received after 7 business days. Please contact us if you have not received your package within 7 business days. If you are located outside of the US and your package hasn’t arrived, please contact the mail service in your local area for tracking help.

International orders:

The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient. Customs policies vary greatly among countries. Please contact your local customs office for information.

About our stickers:

Stickers are printed on matte, permanent paper with the exception of our die cuts, clear stickers, & vinyl decals. Stickers are kiss cut and ready to use, although small imperfections are possible. The colors of the stickers you receive could vary slightly from what you see on your screen due to differences in color on different devices.

 

Frequently Asked Questions

Do you take custom orders?
In order to keep shipping time fast, I don't offer custom orders.

When is the next new release?
You can sign up for our newsletter (bottom of the website) to be notified of new releases and events.

 

Read our Privacy Policy and Terms of Service here.

Have any other questions? Contact us.